Shipping Policy

Low-carb, pan-seared Japanese mochi cakes served with green tea, showcasing soft chewy texture

Mochi Cloud Sweets products are made to order in small batches to ensure quality and freshness.

Orders are typically processed and shipped within 72 hours, excluding weekends and holidays.

Delivery times generally range from 1–4 business days, depending on the shipping carrier and destination. Please note that shipping timelines are estimates and may be affected by carrier delays beyond our control.

At this time, we ship within California only. Orders placed outside of California will not be processed. If you’re located outside of California and would love to try our products, we invite you to join our Out-of-State Interest List below. When enough interest gathers for a wider launch, you’ll be the first to know!